Hospitality
Technology for cafés and restaurants
When the EFTPOS goes down at 12:30, you need someone who answers.
We look after the technology cafés, restaurants and caterers run on: the internet, the phones, the EFTPOS, the computers out the back, and the platform your menu lives on. Every venue needs much the same handful of things, and we have set them up often enough to know where they go wrong.
Who we work with
Payments through Windcave. Menus, ordering and bookings through EzyNomNom, which we helped build and run the servers for.
What every venue needs
A connection that survives the lunch rush
Your EFTPOS, your ordering tablets, your music and your customers' wifi all share one connection. We set it up so the payment terminal always gets through first, no matter who is streaming video in the corner.
Phones that work away from the counter
Take a booking while you are wiping down a table. Ring the call through to whoever is free instead of letting it go unanswered during service.
Protection on the computer that handles your money
The machine out the back does your banking, your payroll and your supplier invoices — and several people use it, in a busy room, often in a hurry. We put proper protection on it: Malwarebytes ThreatDown and Bitdefender.
Computers that look after themselves
We set your computers up so updates install themselves and nobody has to remember. When something does go wrong, we can usually log in and fix it while you carry on serving, instead of you waiting for someone to drive out.
Menus, ordering and bookings in one place
The EzyNomNom platform: digital menus, online ordering, reservations, table management and loyalty. We helped build it and we run the servers behind it. So when something needs looking at, it is one phone call — not a support ticket with a software company.
EFTPOS through Windcave
Terminals and terminal support come through our partnership with Windcave, who will recommend the model that suits your venue. Getting the terminal and the internet it runs on from the same place matters more than it sounds. When payments stop, it is rarely obvious which of the two is at fault.
Two of the Windcave terminals. Which one suits your venue is their recommendation — there is no fixed terminal in a package.
We helped build this one
EzyNomNom
An all-in-one platform for hospitality. We helped build it and we run the servers behind it, so the platform, the internet it runs on and the people who fix either one are all the same.
That matters more than it sounds. Most venues run six separate subscriptions from six vendors, and when something breaks between them, each one points at the others.
See EzyNomNom- Digital menus, updated from your phone
- Online ordering — dine-in, pickup or delivery
- Reservations and table management
- Loyalty, vouchers and gift cards
- A website for your venue
- Printed menus you design yourself
- Several sites, each staff member with their own PIN
- Your own delivery, without the marketplace commission
How it looks to your diners, your staff and you
The same platform, seen from three sides: a diner ordering at the table, staff working the floor, and whoever sits down with the numbers at the end of the week.
Scan the code on the table, browse, order. No app to install.
A sample venue — the name, menu, orders and figures are all made up.
Tablets for the floor
Samsung tablets for taking orders at the table, running the counter, or letting customers order for themselves. They arrive already set up and ready to hand to staff: locked to the job they are for, updated by us remotely, and wiped straight away if one walks out the door. Being a Samsung Knox partner is what lets us do that.
Samsung Galaxy Tab S11 Ultra
Price on requestTell us what you need and we'll quote it
Samsung Galaxy Tab S11
Price on requestTell us what you need and we'll quote it
Samsung Galaxy Tab S10 Lite
Price on requestTell us what you need and we'll quote it
Samsung Galaxy Tab S10 FE+
Price on requestTell us what you need and we'll quote it
Samsung Galaxy Tab S10 FE
Price on requestTell us what you need and we'll quote it
Prices are recommended retail, exclude GST, and are subject to availability. Other models are available — tell us what you need.
Common questions
We already have EFTPOS through our bank. Can you still help?
What happens if the internet drops during service?
Do we have to use EzyNomNom?
What does EzyNomNom actually do?
Why do we need security software on a restaurant computer?
We're opening a new site. How far ahead should we talk to you?
Opening, moving, or just tired of the wifi dropping out?
Tell us about the venue and we'll tell you what we would do.